How to cancel or change your 2018 Congress Registration or Marriott Hotel Reservation

Changes to your existing 2018 Diaconate Congress registration  must be made by you.

To cancel or change your registration, please follow these steps:

  1. Go to the website
  2. Click on “Participant Registration”
  3. Click on “View or Change your Existing Registration” in the upper right corner. 

View or Change Your Registration

Complete the Sign In form:

sign in

  1. Enter your email address and click “Continue”  The Password field will then be displayed.
  2. Enter the password that you created when you registered and click “Continue”.  
    If you did not create a registration password or cannot remember it, click the “Forgot Your Password?” link and follow the instructions for creating a new password.
  3. Your registration detail form will appear 

Change Options


  1. Click the option that you want – One of the bulleted items in red.
  2. Follow the prompts to make your changes


Refunds are for registration fees only; service fees are not refundable. Refund percentages are based on the date of cancellation:

Prior to February 1, 2018 = 95%
After February 1, 2018 but before March 30, 2018 = 80%
After March 30, 2018 but before May 31, 2018 = 50%
After May 31, 2018 = 0%


Hotel Reservation Changes:

Changes to your hotel reservation at the Marriott New Orleans must be made by you.

To manage your existing hotel reservation, please follow these steps:

  1. Go to the website
  2. Click on “New Orleans Marriott” or "New Orleans Sherator" button, depending on your hotel reservation.
  3. Click on “Manage Existing Reservation”

  To Download or Print the Change Instructions, click on the gear icon on the upper right part of the screen:

 print icon